Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: June 3, 2026
3lom.ai ("we", "us", or "our") is a technology company registered in Dover, Delaware, USA. We operate the website 3lom.ai and provide software development, AI, and consulting services. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or engaging our services, you agree to the practices described here. Our primary contact for privacy matters is: khaled.mohamed@outlook.com.
We collect information you voluntarily provide through our contact forms and booking requests, including your name, email address, company name, phone number, preferred meeting time, timezone, and project details. We also collect anonymous usage data through Google Analytics (page views, device type, referral source, session duration). We do not directly collect or store payment card information — any payment processing is handled by third-party processors under their own privacy policies.
We use your information to respond to inquiries and service requests, schedule discovery calls and consultations, communicate about active projects and deliverables, improve our website content and user experience, and comply with applicable legal and regulatory obligations. We do not use your information for automated decision-making that produces legal or similarly significant effects without your consent.
Our website uses essential cookies required for basic functionality (such as language preference storage) and Google Analytics cookies for anonymous traffic analysis. Google Analytics collects data such as pages visited, time spent on site, and general geographic region. It does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings. We do not use advertising or retargeting cookies.
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers (such as email delivery services and analytics platforms) strictly to operate our website and services — these providers are bound by confidentiality obligations. We may disclose your information if required by applicable law, court order, or government authority, or to protect our legal rights or the safety of others.
We retain contact inquiry data for up to 2 years from the date of last contact, unless you request earlier deletion. Project-related data is retained according to the terms of individual service contracts. Anonymous analytics data is retained according to Google's data retention policies. When data is no longer needed, it is securely deleted or anonymized.
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; correct inaccurate or incomplete information; request deletion of your personal data; object to or restrict certain processing activities; withdraw consent where processing is consent-based; and lodge a complaint with your local data protection authority. To exercise any of these rights, please contact us at khaled.mohamed@outlook.com. We will respond within 30 days.
We implement industry-standard security measures including HTTPS encryption, access controls, and secure data storage to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals and relevant authorities as required by law.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: khaled.mohamed@outlook.com | 3lom.ai, 8 The Green, Dover, DE 19901, United States. We are committed to resolving privacy concerns promptly and transparently.